WEBSITE AND PLATFORM TERMS OF USE
These terms apply to your use of our websites (including nickruddock.com, gymnasticsos.com, gymnasticsid.com, gymnasticsleaders.com, gymnasticscongress.com and gymnasticswebinar.com, together with any associated subdomains), to your use of the GymnasticsOS® platform, to purchases made through the Website where relevant, and to claiming and holding a GymnasticsID®. The Website is operated by Gymnastics Growth Limited (company number 13031738, ICO registration ZB248126) of Third Floor, 207 Regent Street, London, W1B 3HH ("we", "us", "our"). Contact: support@gymnasticsos.com. GymnasticsOS, GymnasticsID and Gymnastics Growth are registered trade marks owned by Nick Ruddock and used by Gymnastics Growth Limited under licence. By using our Website or the platform you agree to these terms. If you do not agree, do not use them.
PART A: WEBSITE AND PLATFORM TERMS OF USE
ABOUT GYMNASTICSOS AND OUR SITES
GymnasticsOS® is our umbrella platform, under which our paid content, certifications and memberships sit, including Gymnastics Growth® Academy ("GGA"), Gymnastics Leaders ("GL") and the GymnasticsOS platform itself. A GymnasticsID® is the free, personal account you create to register for and access GymnasticsOS. nickruddock.com is our personal-brand and content site. Purchases of content and memberships are made through, and governed by the terms applicable to, the relevant GymnasticsOS product (see OTHER TERMS THAT APPLY below); one-off, non-membership Product purchases are governed by Part B of these terms.
OTHER TERMS THAT APPLY
These terms should be read alongside: (a) our Privacy Policy; (b) our Cookies Policy; (c) our Acceptable Use Policy; (d) our Content Disclaimer; and (e) where you purchase or access Gymnastics Growth Academy, Gymnastics Leaders or GymnasticsOS, our Membership Terms, Membership Overview, order confirmations, and Data Processing Addendum ("DPA"). If there is a conflict, the document most specific to the issue takes priority. For data protection matters relating to Member Clubs, the DPA takes priority.
CHANGES TO THESE TERMS AND THE WEBSITE
We may update these terms from time to time. The version published at the time you use the Website or the platform applies. Where a change is material, we will bring it to your attention, and we may require you to accept the updated terms before you continue to use the platform.
We may update, suspend, withdraw or restrict the availability of all or any part of the Website or the platform for business, operational, security or legal reasons. We do not guarantee uninterrupted availability.
ELIGIBILITY AND TERRITORY
You must be aged 16 or over to claim a GymnasticsID and to use the platform. We do not knowingly allow anyone under 16 to hold an account.
The Website is operated from the United Kingdom and registration is available internationally in any territory where we make it available. If you access the Website from outside the UK, you are responsible for compliance with local laws where they apply.
MEMBERS UNDER 18
Where you are aged 16 or 17, certain functions of the platform operate differently for you. Those differences form part of these terms.
You may not exchange private one-to-one messages with an adult member. A conversation between you and an adult member must include a chaperone, being a responsible adult aged 18 or over, who is able to see all content within that conversation. You may not alter your date of birth across your eighteenth birthday. Where a date of birth has been recorded incorrectly, you should contact us and we will correct it.
Our Acceptable Use Policy sets out the obligations of every member in relation to young people, and our Privacy Policy sets out how the associated information is processed.
ACCOUNTS AND SECURITY
Where the Website or the platform requires an account, you must provide accurate information and keep access to that account secure.
Access is authenticated by a single-use code sent to your registered email address. You must not disclose that code to any person or permit any other person to use your account. You must notify us promptly at support@gymnasticsos.com if you believe your account has been accessed by another person. We may suspend or disable access where we reasonably believe there has been misuse, unauthorised access, or a breach of these terms or the Acceptable Use Policy.
JOINING A CLUB
A club may invite you to join its account by issuing a club code or by sending an invitation by email. Using that code, or accepting that invitation, creates a link between your GymnasticsID and that club, and is a step separate from the creation of your account. Registration of a club is a separate process, and the person completing it accepts the club's obligations under our Membership Terms and Club Link Terms.
A club link may be ended by you or by the club. Ending it terminates the club's access to your record and your access to any content included with the club's licence. It does not affect your GymnasticsID, which remains yours.
SERVICE NOTICES
We may display notices within the platform concerning the status of the service, including planned maintenance and faults under investigation. Such notices are provided for information only. The absence of a notice is not a representation that the service is fully available and must not be relied upon as such.
YOUR GYMNASTICSID
A GymnasticsID is a free, personal identity and the account you use to register for and access GymnasticsOS: a unique handle (your "ID URL") that is associated with a single email address and is reserved to you. The following terms apply to claiming and holding a GymnasticsID:
(a) One person, one identity. A GymnasticsID is personal to you. You must register using accurate details and a valid email address you control, and you must not claim a GymnasticsID on behalf of another person without their authority.
(b) Uniqueness and your handle. Each GymnasticsID handle is unique and is allocated on a first-come basis, subject to these terms and our Acceptable Use Policy. Claiming a handle does not transfer to you any trade mark or other intellectual property rights in the words that make it up, and it does not entitle you to a handle that infringes someone else's rights.
(c) Yours to keep. We intend your GymnasticsID to remain yours. We will not reallocate your handle to someone else while your GymnasticsID is active and used in accordance with these terms. Holding a GymnasticsID does not require you to buy anything, and using one only to reserve your handle, appear in Network and message other members is a complete and legitimate way to use it.
(d) Reclamation and reassignment. We may reclaim, suspend, rename or reassign a GymnasticsID handle where we reasonably believe it: impersonates or is likely to be confused with another person or organisation; infringes a third party's trade mark, name or other rights, or is the subject of a legitimate rights complaint; was obtained through misrepresentation, or breaches these terms, our Acceptable Use Policy or applicable law; or is abandoned. We treat a handle as abandoned only where the account has not been signed into for twenty-four months and holds no membership or purchase, and we will email you before doing anything. Where practical and lawful to do so, we will give you notice and an opportunity to respond before taking such action.
(e) Transfers. You may not sell, rent, or transfer your GymnasticsID or handle to another person without our prior written consent.
WE DO NOT VERIFY WHAT MEMBERS SAY ABOUT THEMSELVES
Members compose their own profiles. We do not verify the qualifications, employment history, experience, safeguarding status or any other claim a member makes about themselves. A GymnasticsID is not a credential and does not constitute a background check.
Certifications issued by us are the exception. Those are verified by us and are displayed as issued by us, so that they may be distinguished from information entered by a member.
Where you are a club or an employer considering a person for a role, or permitting a person to work with young people, you must carry out your own checks. Those include any safeguarding, qualification, reference and right-to-work checks required of you by law or by your governing body. Nothing on this platform replaces those checks, and you must not treat a GymnasticsID, a connection or a club link as evidence that they have been carried out.
INTELLECTUAL PROPERTY AND PERMITTED USE
We own or license all intellectual property rights in the Website, the platform and their content. You may view content on the Website and the platform for your own personal, non-commercial use, and you may download or print material we have made available for that purpose, such as resources and worksheets we offer as downloads. Everything else is for viewing within the platform only, including session content, notes, transcripts and any page not offered to you as a download. You must not copy, reproduce, republish, upload, post, transmit, distribute, scrape, data-mine, commercially exploit or create derivative works from any part of the Website, the platform or their content without our prior written consent, except to the extent permitted by law.
NO COMPETITIVE USE
You must not use the Website, the platform, our content, or information you obtain through them to build, operate, train or improve a product or service that competes with us. In particular, you must not:
(a) reproduce, redistribute, resell or share our content, in whole or in part, whether or not you charge for it;
(b) use our content, structure, curriculum, assessments or data to develop or improve a competing platform, certification, membership or programme;
(c) use our content or any data from the platform as training material for a machine learning or artificial intelligence model;
(d) use automated means to extract content, profiles or member data; or
(e) use the platform, or contacts you make through it, to solicit our members to a competing service.
Paragraphs (a) to (d) apply while you hold an account and continue to apply after it ends.
Paragraph (e) applies while you hold an account and for a period of twelve months after it ends. It restricts the use of the platform, and of contacts obtained through it, as a means of soliciting members to a competing service. It does not restrict your employment in gymnastics, your acceptance of any position, your continued contact with persons you have met, or your being approached by them.
CONTENT YOU CREATE ON THE PLATFORM
You retain ownership of the content you write, upload and store on the platform. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, display and transmit that content for the purpose of operating the platform and providing it to you and to those with whom you choose to share it. That licence terminates when the content is deleted, save where we are required to retain a copy for legal reasons or where it forms part of a safety record.
You are responsible for the content you submit. You must not upload content you do not have the right to share, and you must not include personal data about other people unless you have a lawful basis for sharing it.
INFORMATION ABOUT GYMNASTS AND OTHER PEOPLE
Coaching involves information about children, and ordinary club records such as session plans, rotas and attendance lists will identify them. This section sets out where that information may and may not be recorded on the platform.
Inside your club. Where you are linked to a club and you are sharing with that club, in its channels or its own documents, you may include information about that club's gymnasts to the extent your work requires: names, groups, attendance, session content, and the practical notes that go with coaching them. In that situation your club is the data controller and we handle the information on its behalf, under our Club Data Processing Agreement. Your club is responsible for having a lawful basis, for telling parents how information about their children is handled, and for deciding what its staff should and should not share. If you are unsure whether something belongs here, ask your club.
Outside your club. Do not share information that identifies a child with anyone outside the club they train at. That includes direct messages to coaches elsewhere, the Gymnastics Leaders network, your profile, and anything visible in Network. Where you wish to seek another coach's view, describe the matter without identifying the child concerned. A description such as "a level 5 gymnast with a wrist injury" is sufficient for that purpose.
Sensitive records are subject to further restriction. Medical records, injury logs, safeguarding concerns and reports, disciplinary records and anything touching a criminal allegation are treated differently in law from a name on a register, and processing them lawfully requires a specific statutory condition rather than an ordinary one. Safeguarding information in particular can generally only be handled under a condition that requires your club to hold an Appropriate Policy Document and to be able to show the processing was necessary in the substantial public interest.
The platform is not provided as, and must not be used as, a medical, safeguarding, disciplinary or incident record system. Records of that kind must be kept in your governing body's system, your club's own safeguarding process, or wherever your club maintains them.
This restriction does not extend to ordinary coaching communication. Practical information shared in the course of coaching, such as advising a colleague that a gymnast should avoid a particular apparatus, is permitted, provided it is limited to what the immediate coaching need requires and the platform is not used as the place such information is recorded or retained.
Should we provide a feature designed for this purpose in future, it will be made available with the controls and agreements appropriate to it, and we will notify you.
Photographs and video are dealt with in the following section.
Adults other than yourself. The same principle applies. You must not record personal data concerning another person on the platform unless you have a lawful basis for doing so and are entitled to share it.
Where you record information concerning another person in breach of this section, you are responsible for having done so, and we may remove that information without notice.
PHOTOGRAPHS, VIDEO AND RECORDINGS OF CHILDREN
You must not upload, send, share or store any photograph, video or audio recording of a child anywhere on this platform. That includes direct messages, group conversations, club channels, your profile photograph, documents, and any file you attach or upload for any reason.
This applies even where you have a parent or guardian's permission to make the recording, and even where the child is your own athlete. Permission to film a gymnast for coaching is not permission to send that recording to us or to hold it on our systems, and it is not permission for another coach to see it.
Images are treated differently from written records. A photograph identifies a child to anyone who sees it and cannot be anonymised in the way a written description can, and clubs accordingly manage image consent separately and directly with parents. We are unable to verify the age or identity of a person appearing in an image, or whether the recording was made and shared with the necessary permission.
Where coaching footage needs to be shared, it must be shared by the route your club has agreed with its parents, and not through this platform.
Where we identify a photograph, video or recording of a child on the platform, we will remove it without notice. Depending on its content and the circumstances in which it was uploaded, we may also restrict or terminate your access, and we may report the matter to your club, to a governing body or to the police.
Where you encounter an image or recording of a child on the platform, you must report it to us without delay, using the report function in the application or at support@gymnasticsos.com.
HOW THIS WILL CHANGE
We intend to provide video review and analysis functionality in future, which will by its nature involve footage of young athletes. Any such functionality will be provided as a separate feature with its own consent process, its own rules governing access and retention, and its own terms, and we will notify you before it becomes available.
Until you are using such a feature and have accepted the terms applying to it, the preceding section applies in full and without exception. Nothing in this section constitutes permission to upload such material in advance.
PROHIBITED USES
Our Acceptable Use Policy sets out in full the conduct prohibited on the Website and the platform, including unlawful or harmful use, unauthorised access, interference with the service, malware, automated scraping, circumvention of access controls, account sharing, solicitation of other members, and conduct towards other members including young people.
The Acceptable Use Policy forms part of these terms, and a breach of it is a breach of these terms. We may act on such a breach as set out in ENDING YOUR ACCESS below. We may report suspected criminal activity and cooperate with investigations.
RELIANCE ON INFORMATION
Content is for general information only and is not advice. It is not, and must not be relied on as, medical, physiotherapy, safeguarding or legal advice, and it is general guidance rather than instruction for any specific athlete, team or organisation. You must obtain professional advice before taking or refraining from any action based on it. We make no guarantee that content is accurate, complete or up to date. Our Content Disclaimer sets this out in full.
THIRD-PARTY LINKS AND SERVICES
Links to third-party sites are provided for convenience only and do not constitute endorsement. We do not control third-party sites and are not responsible for their content, availability or practices. Access them at your own risk.
USER SUBMISSIONS
Where you submit information (forms, enquiries, registrations, comments, uploads), you warrant it is accurate, lawful and does not infringe third-party rights. You must not submit personal data about other individuals unless you have a lawful basis and right to share it. We may remove or refuse submissions that breach these terms, the Acceptable Use Policy, or applicable law.
LAUNCH LISTS AND WAITING LISTS
From time to time we offer launch lists or waiting lists allowing you to express interest in a forthcoming Programme or product. Joining a launch list does not create a contract for sale, does not guarantee access to the relevant product, and does not constitute a commitment by us to launch on any specific date, at any specific price, or with any specific features. Launch dates, pricing, features and any associated benefits may change at our discretion. Any leaderboard position, referral count, or associated reward is provided at our discretion and may be adjusted, withdrawn or invalidated in line with our Acceptable Use Policy. By joining a launch list you may receive associated communications by email.
ENDING YOUR ACCESS
You may stop using the platform at any time and may delete your GymnasticsID from within your account. We may restrict, suspend or terminate your access where you materially breach these terms or the Acceptable Use Policy, where we are required to do so by law, or where we reasonably believe it necessary to protect other members. These are distinct measures:
(a) Restricted. Your account and your content are retained, and certain access is withdrawn while a matter is under investigation.
(b) Suspended or locked. You may not use the platform until the matter is resolved. Your account and your content are retained.
(c) Terminated. Your access ends and this agreement comes to an end.
A certification awarded to you remains yours and is retained on your record, including where you leave a club or your access ends. We will withdraw a certification only where it was obtained dishonestly, including where an assessment was not your own work or the evidence submitted in support of it was falsified. We will notify you of the reason and you may request a review.
A breach is material where it causes or risks harm to another member, involves a young person, involves the sharing or resale of access or content, is deliberate, or continues after we have required you to stop. In each case we will notify you of the action taken and the reason for it, unless we are prevented from doing so, and you may request a review at support@gymnasticsos.com.
On termination of your access, you cease to have access to the platform and to any content included with a membership.
Products purchased outright under Part B are treated differently. We will keep such Products available to you for a period of not less than twenty-four months from the date of purchase. Where we withdraw a Product before the end of that period, we will notify you in advance and, where practicable, provide an opportunity to download a copy.
Content you have created remains yours. We do not currently provide a self-service export function. You have a right under data protection law to request a copy of your personal data, including content you have created, and our Privacy Policy explains how such a request may be made and what we retain.
WEBSITE AND PLATFORM LIABILITY
Nothing in these terms excludes liability where it would be unlawful to do so (including death or personal injury caused by negligence, fraud or fraudulent misrepresentation). Subject to that, to the maximum extent permitted by law: (a) we will not be liable for loss of profit, revenue, business opportunity, anticipated savings, goodwill, reputational damage, business interruption, or any indirect or consequential loss arising from or connected with use of the Website or platform; and (b) our total aggregate liability to you arising out of or in connection with the Website, the platform and these Terms of Use is limited to £250.
That £250 cap applies to your use of the Website and platform. It does not cap our liability for a Product you have paid for: liability for Products is dealt with in Part B and is limited to the price you paid for that Product, even where that is more than £250. Memberships are governed by separate Membership Terms, which include their own liability provisions.
VIRUSES AND SECURITY
We do not guarantee the Website or platform will be secure or free from bugs or viruses. You are responsible for configuring your device and using appropriate security and virus protection.
LINKING TO OUR WEBSITE
You may link to our home page fairly and legally and without suggesting endorsement where none exists. We may withdraw linking permission at any time. You must not frame the Website or link in a manner that bypasses key legal notices or paywalls.
IF SOMETHING GOES WRONG
Where you are dissatisfied with the service or with any action we have taken, you should contact us at support@gymnasticsos.com setting out the circumstances. We will investigate the matter and respond to you.
This does not affect your right to pursue a complaint by other means, and nothing in these terms requires you to complete this step before doing so.
GENERAL
Severability. If any provision of these terms is found to be unenforceable, the remaining provisions continue in force.
Waiver. A failure or delay by us in enforcing any right under these terms does not constitute a waiver of that right, and we may enforce it subsequently.
Entire agreement. These terms, together with the documents listed under OTHER TERMS THAT APPLY, constitute the entire agreement between us in relation to the Website and the platform, and supersede any prior representation or agreement. Nothing in this paragraph limits liability for fraud or fraudulent misrepresentation.
Assignment. You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign or transfer ours, including on an acquisition or restructuring, and will notify you where we do so. Your rights under these terms will not be diminished by any such assignment.
Events outside our control. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including the failure of infrastructure or services on which we depend. Where such circumstances affect the service materially and for a prolonged period, either party may terminate this agreement.
Third parties. A person who is not a party to these terms has no right to enforce them.
GOVERNING LAW AND JURISDICTION
If you are a consumer, English law governs and you may bring proceedings in England and Wales (and also Scotland or Northern Ireland if you reside there). If you are a business, English law governs and the courts of England and Wales have exclusive jurisdiction.
PART B: TERMS OF SALE (NON-MEMBERSHIP PRODUCTS)
SCOPE OF PART B
This Part B applies to one-off purchases made through the Website that are not governed by separate Membership Terms, including standalone digital products, masterclass recordings, downloadable resources, programmes within the Gymnastics Leaders Institute, and other individual items (together, the "Products"). For the avoidance of doubt, Gymnastics Growth Academy, Gymnastics Leaders and GymnasticsOS memberships are governed by separate Membership Terms (and, where applicable, a Data Processing Addendum) and are not "Products" for the purposes of this Part B. Where a purchase relates to a membership, subscription or organisational licence, the Membership Terms shall apply instead of, or in addition to, these Terms of Sale where expressly stated. These Terms of Sale apply only to individual Product purchases and do not create any ongoing membership rights, licence extensions or organisational access beyond the specific Product purchased.
FORMING THE CONTRACT
A contract is formed when you place an order and we send an order confirmation (or provide access to the Product). If we cannot accept an order, we will notify you and refund any payment taken.
PRICES, VAT AND PAYMENT
Prices are shown at checkout. Unless stated otherwise, prices are inclusive of VAT at the applicable rate. Payments are processed by third-party payment providers. You authorise us (and our payment providers) to take payment for your order.
DELIVERY OF DIGITAL PRODUCTS
Digital Products are typically delivered by immediate access via the Website or platform, email link, or download. You are responsible for ensuring you have compatible devices, software and internet access. We do not guarantee uninterrupted availability of third-party infrastructure.
CONSUMER RIGHT TO CANCEL (COOLING-OFF)
If you are a consumer, you have a legal right to cancel within 14 days of purchase. However, for digital content supplied immediately, you acknowledge that by accessing, streaming, downloading or otherwise using the digital Product during the cancellation period, you may lose your right to cancel once performance begins, to the extent permitted by law. Where required, we will ask you to confirm your consent to immediate supply and acknowledgement that cancellation rights may be lost.
REFUND POLICY
Except where required by law, purchases are non-refundable once digital access is granted or a download link is provided. If you experience genuine technical access issues caused by our systems, we will use reasonable efforts to restore access or provide an alternative method of delivery.
LICENCE AND PERMITTED USE OF PRODUCTS
Unless stated otherwise, we grant you a limited, personal, non-exclusive, non-transferable licence to access and use purchased digital Products for your own use only. You must not share access, resell, distribute, publicly perform, upload, copy, reproduce or commercially exploit the Product (or any part of it) without our prior written consent, and the NO COMPETITIVE USE section in Part A applies to Products as it applies to everything else. Unauthorised sharing or distribution may result in suspension or termination of access and legal action.
PRODUCTS THAT INCLUDE ACCESS FOR OTHER PEOPLE
Some Products, including the programmes within the Gymnastics Leaders Institute, are bought by one person and include access for a fixed number of other people. Where you buy one of these:
(a) You are the account holder. You are responsible for payment and for choosing who receives access, and you must not grant access to more people than the Product includes.
(b) Each person needs their own GymnasticsID. You cannot share your account with them and you cannot claim a GymnasticsID on their behalf. You grant access, and they accept it from their own account.
(c) Access is limited to the Product. Granting a person access does not link them to you or to a club, does not make you responsible for their conduct, and does not entitle you to view their GymnasticsID, their activity, their last-active time or any other information concerning them. The scope is narrower than that of an organisational licence, under which a club is able to view its staff.
(d) You may withdraw access at any time. Access ends when the Product ends. Content created by that person in their own account remains theirs.
This is not a membership and does not create one. Our Membership Terms do not apply to it.
CHARGEBACKS AND PAYMENT DISPUTES
Where a payment issue arises, you should contact us in the first instance at support@gymnasticsos.com so that it may be resolved directly.
Nothing in these terms affects your right to raise a chargeback with your bank or card provider. Where a claim is made dishonestly, we may suspend access and take steps to recover our losses.
LIABILITY FOR PRODUCTS
Nothing in these Terms of Sale excludes liability where it would be unlawful to do so (including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights). Subject to that, to the maximum extent permitted by law: (a) we are not liable for indirect or consequential losses, or business losses (including loss of profit, revenue, opportunity, anticipated savings, goodwill or reputational damage); and (b) our total aggregate liability to you arising out of or in connection with a Product purchase shall be limited to the price paid for that Product, except where liability cannot be limited by law.
ENDING ACCESS AND ENFORCEMENT
We may suspend or terminate access to Products where we reasonably believe there has been misuse, unauthorised sharing, or a breach of these terms or the Acceptable Use Policy.
CONTACT
For questions about purchases or access, contact support@gymnasticsos.com.